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Shipping Policy

Order Processing

Orders are processed within 1–3 business days.

Shipping Times

We ship worldwide. Average delivery times:

United States	7–14 business days
Europe	7–14 business days
Canada & Australia	10–18 business days
Rest of World	12–20 business days

(These times may vary during holidays or high-volume periods.)

Tracking

Every order includes a tracking number.

Tracking may take 2–5 days to update after dispatch.

Lost or delayed shipments

If your package is lost or excessively delayed, contact us at hello@orbitrum.store.

We will assist with locating the parcel or issuing a replacement.

Wrong address

Orbitrum is not responsible for orders shipped to incorrect addresses provided by the customer.

Please double-check all details at checkout.

Frequently asked questions

We offer a 30-day return window from the day your order is delivered. Items must be unused and in original packaging. For full details, see our Returns & Refunds page below.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Country/Region